Worst experience ever! We booked through Expedia. We prepaid. While checking in the employee tells us we can either face the alley or Fremont street. We DIDNT want to face the alley but she put us there anyway. When we asked to switch she says we can't. The window didn't close or lock. There's no plugs in the bathroom. The door hit the toilet EVERYTIME. You can't control the air or the heat so we froze all night. The noise didn't stop till 2:30 am. We couldn't hear the tv. The overpowering smell that was being circulated through the vents messed with my allergies so my eyes itched and my nose was stopped up all night! Ugghhh worst hotel ever