| rev:text
| - So if you come to this Churches... Make sure to smell your chicken before consuming it. And when you do, EAT AT YOUR OWN RISK!!!! They don't actually get any stars.
For real, We just got a whole chicken meal for dinner worth $43 dollars, so we get home to start to enjoy our dinner only to find out that the ones my sister began to eat were some nasty sour smelling and tasting pieces of chicken. We had already eaten like 5 pieces, which were ok, then my sister smelled another and same funky taste and smell. So my sister called churches and the rudest manager answers the phone and then tells us in order to fix the issue we have to bring back all the chicken, to bring back all the food to get our money back. Which would have been fine, we gladly would have BUT Miriam (the manager) answers and is a complete smart a** B**** (forgive my language but there is no way to explain how awful she was on the phone) so we asked to speak to someone above her and she said that we could call her mother, but if we did she would tell us the same thing. So we stop eating, packed what was left, (which was half of the order) and went back to show them how yucky it really was.
We got there, went in and asked for the manager. When my sister says that she just called, a woman walks up with a loud bitchy voice and crappy attitude. After calling my sister babe a couple times, she asked us what was the problem so we told her, and asked her to smell the chicken. She refused to at the very least to smell it to know what exactly we were talking about. In a rude and loud tone she proceeded to say that she would switch it out, but we told her that we just wanted our refund like she said she would give us if we brought it back on the phone. We told her she didn't need to raise her voice at us which apparently only made her yell louder at us. Every time we tried to get in a few words she talked over us, and shut us down by continuing being rude. Then she pulls off a fresh piece of chicken and tells the next customer to have a piece on her, to see if he thinks it's good. But I was like that's a fresh piece! You just cooked that. Both my sister and I say, that's not what is in the box. Then she tells us that we could go into her freezer to check all the other chicken. And my sister said we brought back the chicken and just wanted the refund she said that she'd give us. But she refused to do so and then finally said she would refund the pieces we brought back, so we said that's fine.
But that point I wasn't so bother by getting nasty ass sour smelling chicken anymore I was more surprised, annoyed and irritated by her attitude, tone, and volume. Never have I ever dealt with a manager of a place with such awful, and I mean AWFUL customer service. And I'm the nice one. I'm the patient, calm one when it comes to speaking to managers about a place service. So that's gotta say something, when I get pissed and I even begin to raise my voice something is really wrong. I feel bad that if she talked to us like that I wonder how she is with her employees.
So eat here at your own risk and know that the manager Miriam domes not have any idea what good customer service is. And know that even if you are nice about an issue she's going to still be rude and loud. EAT AT YOUR OWN RISK. We def won't be going back, cuz chicken should not smell or taste like it did. That's can not be good and safe to eat. Make sure to smell it and Eat at your own risk. I for sure will be calling to make sure that corporate knows how bad the food and service was, and on top of that the managers crappy customer service. I for 1 will not be feeding my family with this nastiness. And 2 no one should have to pay for foul smelling and tasting chicken and a awful attitude from the manager.
I get we all have crappy days, and dealing with customers sometimes is really difficult and frustrating at times, the customer isn't always right, but it's customer service. In any case the manager shouldn't have been rude and just been calm and fix the situation, but nope she was plain rude and unhelpful.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)