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  • Makes me wonder if there is something in the smoothies that has made the staff unfriendly. This was the second time I've been to this location and the first round of bad service wasn't a fluke. It's a 24 Hour Drive Thru which rocks but I think I'll opt for the 24 Hour on Warm Springs and Durango from now on. The food was still good, Hummus and Veggie was good stuff and the Blimey Limey was ironically sublime. So my main downgrade is that the food lives up to the corporate stamp but the service is meh. I waited at the drive thru call up for quite some time before someone felt honored enough to grace me with an inquiry for my order. Then when I got to the window, she opened it up, looked at her screen and said "Oh Crap" and then shut the window on me. What happened after that was a case study for bad customer service. The three staff members huddled around and talked and then when about eight minutes later she opened the window again, she said nothing and so I asked, "Is there a problem with my order?" and she says "No" and then she goes to the register to let me know what my total was and I hand her my credit card. She runs the card but noticing that the window is open,decides to close it again in case I was getting any feeling of warmth. She hands me the receipt to sign without saying a word and continues a conversation with her fellow staff. She then hands me the drink and I put it in my cup holder and then with what might have been the most dismissive stance I've received, she continues to talk and hands the bag out the window not even looking at me. As I was a bother. I took the bag. Not a thank you uttered. If I didn't know better I think I might have just been part of an elaborate comedic ruse where the girl was actually Bon Qui Qui. Which is good that I left immediately and didn't "get crazy" for fear she might "cuut" me.
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