Staff was very cold and didn't seem to want to help. I went in to fax 13 pages and had to ask for help instead of being offered any assistance. Fax machine was super slow so I tried to pay and ask how much it would be but the girl working told me to wait until the print confirmation paper printed. She proceeded to tell me it was going to cost be over $21 to fax 13 pages of paper. I was super upset she did not tell me this until all pages went through. I definitely would have went somewhere else like a public library. Unacceptable service and fees and will definitely not ever be coming back!