Everyone in the office is extremely nice, I made an appointment after I received a promotional postcard in the mail and wanted a second opinion (It seems my old dentist was a little ambitions with procedures he wanted me to have done (and pay for)) . At the appointment I was treated like a customer, not just a patient on the schedule. The dentist at Dental Brothers talked me through the x-rays and explained why or why not he wanted to do work on each tooth in question. My plan of procedures was significantly less after my appointment and I was so grateful to know how to read an X-ray and have the knowledge to know what they mean.