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  • If I was just rating Dr. B, it'd be 5 star. He is just great. Really works to make sure you are happy with your contacts, and he is fun too! He used to be at Lenscrafters at City North then moved down here, which stinks, but it's worth it to keep him as my eye doctor. Yes, I will actually drive south of the 101 for him. The eyecare staff are all pleasant, but I have to say they kind of make me crazy with the appointment reminders. Several emails, and then a phone call...stop already! I have other things to do than delete emails from you or answer phone calls. I am a grown-up and I know I have an appointment. As for Lenscrafters the eyewear place---well, I found a pair of glasses I kind of liked, so the girl took a photo of me in the frames so my husband could see and voice an opinion. She told me about 3 times that she'd be in the store the next day at ten until six (or whatever). I told her I'd probably call her before noon with feedback. So, I am in the middle of a meeting (but planning to call her when the meeting was over in a few minutes) and my phone rings at 10.05. So I answer it and it's the Lenscrafter girl and she wants to know about the glasses. And you know what---it just peed me off. I am so sick of the aggression and the stalking by call, email and text, and the lack of customer service. I am not dealing with it any more. I just told her "no, not interested". (BTW, I did end up buying those frames from a place up here---a little more costy, but no stalking and no driving south of 101).
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