This would have been a 5 star review except that I was burned during my eyebrow wax and now have a scar (hoping time and cocoa butter will not leave a permanent scar). I typically get my eyebrows waxed next door at Beverly Nail Salon. However, the waxer there was booked on the day I went so I made an appointment at European Wax Center. The waxing hurt more than normal but didn't think much of it. My right eyebrow still was stinging that evening and a bit the next day. It wasn't until 36 hours later that I noticed a burn scar forming under my right eyebrow. Maybe the tech rubbed the wax in too hard. Don't want to call out the tech to general public because I know it was not intentional but she worked Saturday, July 6 at 2:45