I've gone to a few spas at some of the hotels, but this one beats them all :) I love the atmosphere. From the time I walk in, until the time I leave, its relaxing and amazing! I have had Liz twice now for my facials..the second time was pure fate because I couldn't remember her name! She does amazing facials and made my brazilian almost painless!! I can't wait till next time! (Unlike what another reviewer said, sheets and everything else was in great shape)! The first time I got a facial here, I also had an amazing massage by rosie (I think that was her name) . It was sooo relaxing and I love the massage oil she used.. it felt very moist almost like water based. I totally recommend this spa!