I absolutely cannot stress enough how wonderful every single person at ecowash was. I failed my first smog test and the tester suggested I go to ecowash because their lead tech is a master GM tech and I drive a Chevy. I called him and he was very gracious. I went in at 9 on a Saturday and he showed me what each failed code meant. I waited in their lobby for a few hours which offered complimentary wifi and plush leather couches. They talked me through all costs and showed me ways I could trim costs if necessary (he saw me freaking out). After all necessary repairs occurred they told me to drive around awhile and come back and I passed the smog test! Truly from the complimentary car wash where they took off the pesky crayon markings from when I got towed to each member of their team running ahead of me to open each door, everyone there was so wonderful and really made a bad situation into a positive experience. I'm a loyal fan.