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  • So I drove by this place a few times and decided to give it a try and I wish I hadn't. So since I never been to a Big smoke Burger place before I told the girl behind the cash that never been there before and that I was looking for something like a double bacon cheese burger. She gave me a blank look the said we don't have that. After a pause she said well I can add cheese and bacon to a double big. I said ok to that and added Rings and a drink to make it a combo. Never did she ask about toppings or told me what came with it so I figured they would ask once the meat was ready. It was only after the lady behind me ordered and she notice them putting toppings on a bun and ask why she was not ask what she wanted on her burger I realised I was in the same boat. I asked the lady at the till about the toppings that came with it and another blank look followed by her turning around and grabbing a small flyer and read off what was on it. If a person does not know what is on a burger they are selling they should not be selling it. As for the food itself it was really bad. The rings were burnt and tasted horrible. I ended up throwing them out. As stated in other reviews the burgers patties are small compared to other places that press their own burgers. My burger was also very dry and the edges were on the borderline of being burnt as well. The bacon is to laugh at. It is shaved so thin that it has almost no flavor. (Till today I did not know you could shave a piece of meat that thin.) The worst thing is I took it to go so I did not find out how bad my meal was till I was on the other side of town. The total for my meal was $20.34 (double big 9.50 add cheddar 1.75 add bacon 1.75 combo rings 5.00 + tax 2.34) Way too much money for what you get even if it was cooked right. I don't mind paying for quality but that for sure was not the case here. There are many great places in T.O to get a handcrafted burger sadly this isn't one of them. Needless to say I won't be back.
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