| rev:text
| - I had high hopes. Sigh. I visited with my husband, mom and son. The waiter was nice and welcoming, but unfortunately, his service fell terribly short. In the interest of not babbling on for too long, here are the lowlights:
- My mom ordered a pinot grigio and as the waiter was writing it down, I had to interject to ask my mom which one. There were three PG selections on the wine list. SHouldn't the server know this? He couldn't even recommend one over the others, once this was pointed out to him.
- I ordered a malbec. He actually asked me to point it out on the menu for him (I'm guessing b/c he didn't know how to spell it? omg, lol)
- we ordered entrees AND appetizers (mozza and calamari). After waiting forEVER, we finally asked about the ETA and it was met with a blank stare. He forgot to punch in the apps! The entrees were on their way, so we decided to cancel the apps. Nothing I hate more than all that food arriving at once. The server actually asked me, 'wait - what did you order??'. This is unacceptable especially since i watched him write it down. Buddy, look at your notes FFS.
- We get the food and my husband decides he wants another drink. wait, wait wait....no drink.
The service was slow. The server was green. The server was understandably embarrassed about the appetizer screw-up, and he apologized profusely. But we were really annoyed! The place wasn't busy, the order wasn't complicated. There is really no excuse.
My husband went to talk to a manager, if only so he would realize it is unacceptable to have such an inexperienced server manage a table on his own. The manager (Chris) was super nice about it, which I really appreciate. In fact, he comped us up the wazoo with a free beer for my husband, free desserts for all four of us, 25% off the bill and coupons for two free desserts and one free mozza app upon our next visit. This was well above and beyond what I would expect, but I suppose it was warranted. :)
The food:
my mom and husband enjoyed their steaks. I had the arabiatta pasta and while the pasta was maybe a bit overcooked for my liking, it was a pretty good dish with the added veg and breadcrumb topping. We also had the polenta tots which I would recommend. For dessert I indulged in the cake-jar thing with sponge toffee. It was delicious.
SO, will I go back? Yes, but only b/c I have some coupons to use. If my next visit is anything like this visit, then I probably won't go again. The food was average, but I appreciate that many of the dishes aren't typical chain-italian-fare.
As the 2-star review states: MEH. I've experienced better.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)