I needed to take my daughter for a physical so that she could particpate in sports for school. The front desk girl told me i needed to print a coupon for the sports physical to be $25, otherwise it would be $50. I was going to go home, but checked on my phone and it said on the website that I could just show my phone to them for discount. It made me feel she was not knowledgeable and that she could have sent me all the way home for no reason.
I had a pretty short wait and once the Physician's Assistant came back, she was accommodating, polite, and quickly. My daughter was cleared for activity.