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| - Scott's Generations? Never again. I've been wanting to try Scott's for years. I love deli, and I was very disappointed by the food, service and overall experience I had at Scott's today.
During the end of the lunch rush Scott's was empty. That should have been a sign. The restaurant was filthy. The temperature was hot and sticky despite having the the door open (it was about 72 in phoenix today.)
The booths had exposed cushioning, tables hadn't been cleared or cleaned and the floor looked like something that belonged in an episode of kitchen nightmares. Ignoring these details was a poor choice on my part.
My friend and I finally found a clean-ish booth and sat down. Our table was dirty, and when the waitress came by I had to ask her to wipe it off even though there were visible crumbs and our menus were sticky. She acted like it had never occurred to her to clean a table off before. She actually tilted her head when I asked her to do so, as if she had been confused by the request. We should have just left.
We ordered our food. I got a pathetic bowl of matzo ball soup, my friend a sad looking chicken noodle. I had one very tiny measly looking matzo ball, and the veggies had been cooked to death. There were chicken bones in my soup. The flavor tasted like it had been seasoned with a generic version of Stouffer's dressing mix.
I ordered a lean pastrami and asked for it to go. It came to our table without fries accompanied by the saddest, wilted coleslaw. It was not prepared to go. The pastrami was fatty (despite the menu bragging about how they don't charge extra for lean) The pickles were great, and house made. The pickles were the only bright spot of the meal.
My friend asked if they had soda by the bottle, the waitress forgot that they carried Dr Brown's (a deli staple) and I had to jog her memory. She forgot the request twice and after being reminded twice she finally brought the soda.
By this point I was so over it I just wanted to leave. I asked for a box, she over charged us, I didn't give a flying fig about that and over paid just to be able to leave.
Six hours later my stomach is upset. I won't be returning. I may be calling the health inspector. Like many generational things, I hope Scott's gets left in the past.
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