| rev:text
| - It's time to train the servers here in service
I've visited Boutique Bar twice now. It has the appearance of a high-end cocktail bar. With the high-end prices of $10-$13 for a martini, one expects them to deliver. Sadly, I've had mixed results here. The interior decor is nice and the patio is nice in warm weather, but the service is problematic.
I most recently visited on a "Mile High Tuesdays" where they attempt to achieve a dance bar feel with an overly loud DJ. They have cocktail "specials" (note the quotes) where they advertise martinis for $6. Great, the waiter pushed the specials and we ordered one. He arrives at the table, and says "That'll be $10 each". Hmm...didn't I just order the $6 special. He explains that the $6 specials are 2 oz martinis, whereas the normal 3 oz martinis are $10. Unfortunately this is not spelled out on the menu and the waiter is barking at us, "It's your job to specify. These are $10." A small mini-standoff ensues to which I attempt to reply without sounding rude, "Well, if that's the case, it's your job to ask which one I want." The waiter continues being rude and says he'll have to take them back then and bring us smaller ones. A properly trained staff says one of two things here:
"Oh, I'm sorry, I didn't make the distinction clear..."
A) "I'll take these back and get you the special", or
B) "I'll give you these for the special price."
A is petty but it's polite. B is the classy thing to do.
Let's review their "special" math for a second. If a 3 oz martini is $10, scaled down to 2 oz, it's $6.66, which means their "special" is only a 66 cent savings. Not much of a special.
Ok, enough venting about service...how were the drinks you ask? Well, I tried 3 drinks over my two visits. One was good, one was average, and one was bad (probably with spit in it after the "special" controversy). The good one was one of my favorite classic cocktails, "The Last Word", a mix of gin, marascino liquer, and chartreuse. The bartender, however, fails to realize that high-end cocktails are almost always stirred and not shaken (sorry James Bond), which results in a lot of ice chips in the drink. Shaking is reserved for cocktails that need it, like emulsifying the egg white in a pisco sour or and old-fashioned. Again, this is a lack of training.
On the whole, the really poor service experience has turned me off to Boutique Bar. Let's hope they invest a little time training their staff.
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