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http://www.openvoc.eu/poi#funnyReviews
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  • I was not paying attention one day when I was pulling up to a pump at the gas station and dented nearly the entire passenger side of my car. I went to a few different shops and got estimates. Gerber was the least expensive shop I found. I am planning on selling the car so I didn't want to spend an arm and a leg fixing it. I went in and talked to the receptionist and before she could even finish asking me to take a seat, Stephanie was already coming over to greet me. She got her paper work together and within 10 minutes she was completely done looking at the damage and writing up an estimate. They were so understanding when I told them that I wanted to drop off my car on a certain day at a certain time because I was going out of town and wanted them to work on it while I was gone. They had an amazing deal also, they would pay for rental car for a few days or give me $100 off the total. They didn't try to sneak in any additional charges like some shops like to do. They were very straight forward when telling me what could cause the total cost to go up and Stephanie ensured me they would call me immediately and let me know anything before any work was started. Tyler was so helpful as well. He made sure my car was safe when it was done being repaired and I was not back in town yet. I would call to get an update and check on my car and Tyler had absolutely no problem with talking to me even if he was busy. The entire staff is amazing but Stephanie and Tyler made the experience so wonderful. Hopefully I will never need collision repair again, but if I do i am 100% going back to Gerber! Also, I have recommended Gerber to a few friends already!
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