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  • Located here: http://www.yelp.com/biz/team-ford-lincoln-las-vegas#query:enterprise%20rental%20cars --------------- To see the beginning of this story, go here: http://www.yelp.com/biz/enterprise-1-800-rent-a-car-las-vegas-14#query:enterprise%20rental%20cars After getting transferred from corporate after our 2 1/2 hour morning nightmare, we told our story to this location and they had our reservation on file. "When do you close?" "12:00" "That's in 15 minutes..." "If you come and the doors are locked, but it's right at 12:00, we'll let you in." Wait...your company screwed up, so I have to rush over there and drive like a jerk so I can make it there before you need to close up shop? Seriously? They didn't even offer to pick us up. We were just expected to go to them after they messed up. "I'm on my way. We'll do our best to get there at or just after 12:00" Didn't look like we were going to make it, so I called to beg them to wait for us No answer. Seriously!? So we just drove home. Forget it. We'll take our business elsewhere. Simple suggestions to avoid this in the future: GIVE YOUR CUSTOMERS THE RIGHT LOCATION AND PHONE NUMBER TO START WITH how hard is that?
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