Placed an online order at 10:36 AM with an 11 AM pickup time. I arrive at the location @ 11:02 and my order was not ready nor even made. I didn't receive my smoothie or wrap until 11:10. What is the point in ordering online, choosing a pick up time, paying for your order right then and there, only to walk in and your order isn't ready. Then having to wait in line with everyone that came into the location well AFTER your order was placed and already paid for. I wasted a good portion of my lunch break waiting around for them when it should have already been ready when I walked through the door.