After reading the previous comments, my husband and I paid a visit to Findlay without any expectations that we would buy anything. We asked for Kathy based on other comments and found her to be just awesome! She took us to see every model we thought we liked in the heat. We were all sweating and uncomfortable but Kathy put up with us all afternoon. We absolutely loved her and valued her knowledgeability and kindness. We met other employees throughout the afternoon and every one of them were friendly, helpful and pleasant. After a few days of driving Kathy crazy, we decided to purchase a Winnebago Class A and we are so thrilled with the choice. Kathy stayed available during the delivery and financing process, even bringing me snacks when I was starving. Rod did our walk through and was very detail oriented and thoroughly went over everything with us. The finance director, Mike was extremely patient and kind, even when I had a meltdown when I realized that we had been hornswoggled in our previous purchase. Kathy listened to me rant and then we were able to close the deal. We feel confident that these people will be available to us as we embark on our new adventure. We also met and spoke with the parts manager Mike about adding anti sway bars and he was also very helpful and will be following up on our requests. If you are in the market for an RV, I strongly suggest you visit Findlay. They really are the best. Happy Trails!