My west highland terrier is not a normal westie, He likes to swim, which means matted hair. So when I needed a groomer my friend Justin (his review is below) told me to go to his mom's shop. My dog Apollo LOVES it here! I have always had excellent service and have returned many times. If you are a walk in it may take longer depending on the day. I have never minded this because Apollo gets his hair dyed, but the wait is worth it because he always comes out looking adorable and knowing so. The color dying option can add wonderful personality to your dog and is an option I have never seen anywhere else. I highly recommend it to anyone with a pooch that needs to be spiffed up.