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  • Three words for this branch Disgusting, Disgusting, Disgusting. I cant believe that Cara foods have not taken away your franchise and closed you down for tarnishing the name of Swiss Chalet. I moved into the area about two years ago and having since in the past been spoiled by possibly one of the best locations ever Dufferin and Apex shoutout goes to you I move downtown and tortured by this one location. Both the wife and I love Swiss Chalet, its not really a guilty pleasure except for the fries and is better than Pizza if you are not in the mood to cook. I have way too many stories to tell regarding this location but except if you love receiving french fries that have been scooped off the floor or other peoples plates that they have left behind this place is for you. I have ordered countless times in hope my complaints would get me better food however complete hits and misses. I have been given free meals, replacements dinners etc etc because at first I would give the benefit of the doubt than like everyone else could not believe i was charged $40 for absolute muck in a box and complained all the time. Sometimes the fries were soggy, old or the best not even there like the driver ate them on the way over. Stay clear of this location, do not order delivery but honestly i think its the location as the mall its in is very sketchy and they probably let randoms be the chef for the day. I had even resorted to desperation by begging the Swiss Chalet operator to let me receive deliveries from another location and was told no. Be warned do not order.
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