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  • We were in the market for a whole house water system and RO. While in a home improvement store, we were approached for a "free water test" and a $20 gift card. We were told the test would take 20 minutes and no obligation. After several appointment calls, I finally had a salesman come out to test the water. We live in Arizona, the water is hard..we knew it but wanted to hear the final price. After an hour and 45 minutes, we were told that the system ideal for our home would be $6500. I called American Home and Tom came out within 2 days. He presented the facts, explained the process and after 15 minutes, we decided to go with AHW. We also decided to have our A/C checked once we learned AHW performed that service as well. Jose, Fidel and Tyler, were the team that came out and installed our water system without any problems. Once completed the guys had everything clean and my landscaping back to how it was. Excellent job!!! I had Darrin out to check the A/C. Both our units were working prior to the inspection and Darrin told us the same. Too often you hear and read about installers and techs trying to sell parts that do not need to be changed. My experience was exactly like the reviews I read about. Two months later, on a Friday afternoon, I came home to a wet garage floor...my water heater went. The water heater was 11 years old and that is a typical life span. I called the owner Tom and left a message. He called me back within 10 minutes and told me he was sorry for not answering because he was out of town. He gave me his partners phone number to call. I spoke to the other Tom and within 2 hours I had Jose and Tyler, from the first job, at the house with a new 50 gallon water heater. Both guys were just as good, just as professional and just as helpful as the first crew I had. American Home Water definitely lives up to the numerous 5 star reviews they receive.
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