This panera bread is by far the worst one I've ever been to. The reason I say this is because the service is awful and slow. I live right by this panera and was super excited it opened, but it has been a huge disappointment. There have been times where I have waited 15-20 minutes because they simply forgot to make my order.
The employees always seem to be oblivious to customers waiting for their food and take their sweet time while chatting it up with one another. Not to mention the quality of food isn't as good as other panera's. I usually get the mac and cheese and its completely hit or miss. Its either overcooked or undercooked every time. Not to mention that I found a piece of a plastic bag in the mac and cheese from the bag that they heat it up in.
Bottom line is that if you love panera skip going to this one. It will honestly only make your opinion of the brand much worse.