horrible dealership. during the sales process, the sales manager was rude, not our sales guy but his boss. 3 weeks after we bought it, it would not start. I had it jump started and took it to the dealership. they ran their tests and said the battery was bad and wanted me to buy a new one for 500 dollars! remember, this was three weeks after I bought it. I had to raise hell, the GM of the dealership even told me I had to buy a new batt. they relented after I said I was going to call mini USA. jerks. I wish I would have bought a Honda. I will never do business with any dealership owned by the same corp. I will probably never buy another mini either if they let their dealerships act like this.