This small, family owned business is unlike any other - the reason they are in business is gymnastics and at I feel like they do fairly well. There is no argument that their business side could be more organized - would it make life easier if they took credit cards? sure. Could they make their viewing area a little better for parents? definitely. Would it be nice to get more feedback about how your kid is doing? of course. The reality is this business is priced in the same range that they all are, the facility has a ton of equipment for all the ages they offer classes to and I find value in the kids that have gone through the program then become coaches themselves. I want to point out one more thing - I watch my daughter every time she has gymnastics and the number of parents ACTUALLY watching their kids instead of being on their phones would see the progress without having to ask but I have made it a point to see how my daughter (4 years old) was doing by staying after and speaking with her coach and Hailey was very helpful and open with speaking to me.