Coming from Wisconsin, this is no Dells (their mother site) I am trying to book a five hundred dollar minimum birthday party. However, there's only one person who has that job. She's off Tuesday and Wednesday. Since I will be working and unavailable to play phone tag all day Thursday, I will have to wait until next week when I can catch her on Monday, delaying the time it takes to get out the invitations. This is an expensive birthday and I feel like the company doesn't take their "high end" parties seriously. I would have been back every year for my February baby but not now that I feel like I am not worthy of their time!