The first issue is cleanliness. The cover up that was used on my daughter was never cleaned after the last haircut. It was covered in thick black curly hairs that resembled pubic hair. When my daughter got up she actually had some of the nasty hair on her and her sweater by her neck. I couldn't wipe it off the sweater. Since I wasn't close to home and had to get her to a birthday party I had to buy her a new sweater.
Secondly, the cut was horrific. It was only a bang trim. My first request was don't start the bang far back on her head. The stylist not just trimmed the bang but other hair that wasn't the already existing bang with it. She claimed it was part of the bang but 4 inches off isn't in my opinion. It was far back on her head. Also it wasn't straight. She retried 2 more times and it still wasnt. She offered again but I declined due to not wanting to cut off more hair as it was already too short. She also cut it where it arched like a rainbow on her temples. At this point I just wanted to pay and leave. I could have done a better job at home than she did and not paid for it.