I live up the street from Spak and it has been my go to take out shop forever. In the last year the quality has really gone down hill... maybe their fame went to their head? Despite their many recent bad reviews, I gave it three last tries bc I wanted to believe they were still good. Sad to say all three attempts were terrible... the first had a flavorless bland crust with rancid tasting meat, the second was totally burnt and the third got my order completely wrong. I tried calling to set things straight but sat on hold for 35+ mins each time and gave up. I'm sure you don't care, Spak but I'm super bummed to say you lost yet another longtime local's business. :(