I visit this Starbucks about 3 times a week and the drive thru line is usually wrapped around the building, which sucks but is not a problem for me, because the baristas are, for the most part, friendly. But today I had a gentleman that I could hear through ordering, who was a snob.. Mr Jerold. I'm not sure what flew up his nose this morning but he never made eye contact once while I was at the window. Scanned my phone (the app) and did not say one word to me.