Horrible customer service! I reserved a car and by the time the clerk browbeat me with threats of adding an additional $700 deposit on my debit card if I didn't buy the insurance, I got the insurance, which was more per day than the price of the car. My 475 quote was now $1059 on my debit card! Which he did not tell me would be in advance!. When I called to ask if this was common practice, the lady assured me it was not and gave me the area managers direct line. I called twice and left voice mails asking him to call me back.
When he did not, I returned the car and went with another rental company for my three week rental. He still has not returned my call, so I feel it only fair to warn everyone else about the shoddy practices of this comapny.
Sadly, they are owned by Hertz, who I used to like.