About: http://data.yelp.com/Review/id/bXaLNVPbL-ly9AZ8HD6IsQ

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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-06-07 00:00:00 (xsd:dateTime)
itemReviewed	Kay Jewelers
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	They swapped my Diamond with cloudy Diamond after repair with no inclusions! I had bought a beautiful Neil Lane engagement ring from one of your Kay Jeweler in the Fiesta Mall Mesa Az store. My fiance is a size 4 and the only size they had was a 5. They told me to purchase the warranty and they would re size it and put a temporary sizer on the ring. I left with the ring and warranty. I purposed a beautiful ring to my fiance and she wore it for about 10 days. Around that time we noticed one of the prongs was missing. We took the ring into the same Kay Jewelers store in Mesa Az, (Fiesta Mall). We gave them the ring to re-size and fix the prong holding up the diamond. They never offered to map out our diamond. I had to request the associates to do so. Once the diamond was mapped out, I looked at the diamond for about 8 minutes examining every inclusion which there were 8. I asked the associates about these black marks on the stone. I was told they are birthmarks in the diamond and are completely normal. Also told they never go away. On the Diamond, there were 4 on top going across the whole diamond and 5 on the bottom one looking like a wide scrape. I was called yesterday by one the associate letting me to know come in and pick up the ring it was ready. My Fiance and I were very excited and left in the evening to pick it up. When we got there 2 associates, were working 1 female and the other the manager. Immediately they handed the ring back to my Fiance never offered to re map the Diamond. So again I had to request the diamond to be remapped. The first associate mapped the diamond and she said here ya go! She didn't even confirm it was the same and quickly shut the magnifying machine off. She seemed very irritated with my fiance and I. I told her I wanted to look at the diamond. I have a vivid memory of the inclusions on the last diamond. When I looked up the magnifying machine, I noticed the New Diamond had only one inclusion all of the other inclusions were somehow missing. My first question to the female associate was that why were inclusions mapped on the paper not showing up on the ring? She said the diamond was steam cleaned and that is why they are missing. My 2nd question to her was what is the black mark on this diamond? She said is a carbon mark which is an inclusion part of the diamond's birth. I asked will it ever go away by cleaning? She said no it will be there forever. Then my 3rd question, "Where are all the other inclusions that were on the last diamond how come they went away? She had no answer for me. Saying uhmm i'm not sure. The whole time this conversation was going on the manager stood silent examining the new diamond with nothing at all to say. I told the female associate and the manager that this is clearly not the same diamond as the one I purchased! They stood there silent not saying a word and just looking down. The new diamond looks slightly smaller than the original. It doesn't sparkle in the sun or in the light and has a very cloudy look to it. Everyone beware of Kay Jewelers! They run a scam operation. I saw all the reviews online but never thought it was really going to happen to me. Yet it did. Kay Jewelers since you were too greedy and couldn't wait til after 60 days to scam me, i will be taking this ring back and letting the world know just how you treat your customers and how dishonest your business is ran. Thanks for ruining my beautiful engagement ring!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Michael

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