How is this place still in business, especially considering the area it's in? Horrible service! The staff barely understand English and even when you point to the item on the menu you want, they still bring out the wrong thing! And, to top it off, the food takes forever to come out! My husband and I ordered spring rolls (15 mins to come out and we were the only ones in the restaurant. Staff just standing around taking in their language). By the 40 minute mark, we got up and paid for our spring rolls and told them to cancel the pad thai and chicken dish we ordered as we ordered it 40 minutes ago!!! Not the first time this has happened, but this is the last time we'll be here. We now frequent a much better thai restaurant with a nicer/cleaner atmosphere, friendly staff that understand your order, and cooks that know how to make thai food and in a reasonable amount of time even when it's busy... That restaurant is Riz (the location on Avenue Road south of Eg).
This Thai One On place is a joke ! Close down your restaurant already!