Zero stars what a stupid bunch of wanna be's please little people grow the hell up I have been buying apple products before the bunch of you have been born!!! I waited all day for my appointment that when I got there to check in I was informed I had no appointment nor would he look it up by the conformation code I currently have 8 apple products not cheap ones all that have been bought through Apple Store at the Biltmore I'm furious at their petty attitude and very disturbing behavior never ever ever going back screw Apple Store at the Biltmore!!