when i first signed up and paid $60 a month i was told i could use the credit for any service, after a few times I was then informed I could only use it for one particular service. then recently i purchased makeup and i did not like it. i was not able to return it and was informed that it says if opened can't return it on the receipt. Statement on the receipt really doesn't do any good after one has already bought it your office should verbally tell people this or there should be a sign. now i wasted $50+ that i would not have spent had i known this. the service itself is good but i am not happy. i have one more facial left and will NEVER be back and will not recommend this business to anyone.