When you walk in all they see is dollar signs. They constantly try to up charge every little thing then make you feel like an unfit pet owner when you decline. My dog had a cancerous tumor removed in January 2014 and came back in May for an unrelated hematoma in her ear. For us to proceed with hematoma surgery the dr tried to insist we get 210 x rays done. She then also said we should biopsy another "growth" that was in face just the surgery spot from January where she left a lump at suture spot. Then when we let them know we would complete surgery and go to another vet, a mysterious $6 unpaid charge from January occurred even though I pay all my bills in full. Bad accounting, a dr that quite frankly only seems half there (kept calling my female dog a he)....