Talking to the direct T.V reps are ok, but when we received our service the company tried telling us for 4 regular boxes and hook ups were all free, but not even two weeks later my family gets a bill for a $1,000, soon as I saw this I canceled immediately, they then tried telling my family and myself that we must give them $2500.00 to cancel, LOL. Like I will fork that over in my life time even if I could afford I wouldn't give it to them, they are a cheap low balled company that should be black listed by all people!
They try, so hard to sell and after 6 months your paying an arm and leg for crap t.v that hardly works and bad service. The tech that came was late then he messed up several times setting up the satellite dish and as he tried to enter my home I asked him if he could wear booties to cover his muddy boots and he laughed and said I will stay outside you can hook up your boxes on your own.
Well long story short I canceled everything with a legal matter per say and all my friends and co-workers saw the bill and saw the receipt and went with a different company/.