First off..I love Dr. Loveland. This review is not about him..he's excellent. Unfortunately, I won't be going back because of the new girl that they have cleaning teeth. Don't know her name, but she has red hair and was unpleasant.
I'm 56 years old. I know my gums are receeding. This is not my first time trying to be sold a "deep cleaning" that costs hundreds of dollars out of pocket, because insurance doesn't cover it. I have had it done twice, maybe three times in the past..it doesn't make a difference.
It's a SCAM!!! ITS HOW THEY MAKE THEIR MONEY.. BY UPSELLING. It's how they increase their bottom line!!! You don't have to be a rocket scientist to figure that one out!
I let her do her check by measuring the pockets. This time she poked every tooth 4 times to measure gum loss. She actually poked me in the wrong spot twice and it hurt. When she was done, I told her "I just want a regular cleaning. Nothing else."
She left and sent the "finance" girl in!
The finance girl then tries to tell me how much my suggested treatment is going to cost!!
I said "I don't want additional treatment. Just a regular cleaning". She refused to go any further until I listened to the sales pitch.
I got up and said I don't have time for this. She said "ok", I'll just collect your money for the fillings".
She WASN'T going to do a regular cleaning until I would sit there and listen to the sales pitch!!
I paid what I owed..walked out and will never return. Neither will my husband..and neither will I ever recommend this office again.
Sorry Dr. Loveland...if that's how you run the show now..I will go to another of the 1000+ dentists in Las Vegas.
Beware people..research..look it up.