After my sister's nightmare of buying a car, I was very anxious of the process. However, everyone at Arrowhead made the process painless. I wanted the base model knowing my price point went in knowing exactly what I wanted and was not hassled to look at other models. Kevin Anderson was my sales person and he was both friendly and not pushy. The extended warranty process ( which my sister said took an hour and a half) took 5 minutes and there was no guilt trip given when I declined it. I was in and out with a car in 1 hour and 15 minutes! I highly recommend Arrowhead if you want a hassle/gimmick free buying experience!