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| - Crummy location, jammed into a strip-mall in the middle of a sea of strip malls, where everything else is shuttered, having fairly unconvincing frontage, and being not entirely easy to find. Once inside, however, you warm up to the place pretty quickly.
The staff, especially my favorite server Mo, are all pretty excellent. I can't say I've ever had a complaint about any of them. Even when I came in with friends before a Rush concert at Consol Energy Center, stating up-front that we wanted ales delivered to the table every ten minutes until we left for the show, they were spot-on in serving me quickly.
The food, while slightly overpriced for the region, has always been pretty swell. The pumpkin hummus is a seasonal favorite, and the burgers I've had (all but two of them) are pretty awesome--even if a few of them are of questionable nutritional value (I'm lookin' at you "Three Rivers Burger.") Also, not that I necessarily recommend "borrowing" from another restaurant, but Bocktown needs to try doing their own version of a Primanti-style Pittsburgh sandwich. Folks from out of town would appreciate not having to actually go to boring Primanti's to get one.
The beer selection is pretty excellent, even the draft rotation, which is a revelation for the Pittsburgh area--a place where finding craft beers used to be arduous and unfulfilling. I can't say I've been too impressed with their in-house infusions, but as I've never had such a thing elsewhere, I can't speak to whether it is my tastes which don't agree, or a performance issue with the product.
I will certainly return to Bocktown whenever I visit the area. There aren't really a whole lot of places like it in the region.
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