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  • I had numerous customer service issues. The moment I walked in, I was annoyed (therefore ruining the spa experience) to the moment I walked out (therefore undoing everything in between) Unfortunately I received a gift card from someone for the spa, and they wasted their money. I would recommend spending your money elsewhere, if you're looking for a spa in the area Hammam Spa around the corner, it's much better! I even emailed Carene, one of the supervisors at the spa (who I didn't realize was one of the people I had dealt with that day) She called me back and defended herself over and over again, and did not resolve any of my problems. Spend your hard earned money on a more relaxing experience. (To add to that - they deleted a post I put on their Facebook page about the poor customer service - and blocked me, I wonder how many others they have tried to silence)
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