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  • I was craving a Bacon Breakfast Burrito this morning and thought I will give Dontortaco a call and pre-order my burrito so I wouldn't have to wait, I mean isn't that what phone ordering is for? So, I call place my order and the female that answered said my burrito would be ready in 5 minutes - no problem since I am more like 10 minutes away, but this way I am guaranteed my order should be ready and no waiting. Right ? Well, when I pulled in front of Dontortaco, there are all these new signs "Under New Management". Ok, I think hope for the best but I didn't think there was anything wrong with the old staff. Anyways I walk in and the usual staff is no where to be seen and its all new peeps......I walk up to the counter and the women and man look at me questionably ( I don't see my burrito anywhere on the counter - like I usually do). I said I am here for my phone order and the women begins to ring my up while the man begins to make my breakfast burrito.. How can this be when I phone ordered it right ? I asked the women is my order not made and she says "NO" at this point I tell them to forget it since my whole point of a phone order is not to wait. I walk out with no burrito and still hungry....so much for "Under New Management" they SUCK @ !!! So don't expect your order to be ready if you phone it in.
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