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| - Buffet has all the typical offerings of your local Chinese buffet, I was disappointed at how MOST of the food was room temperature. The food that was supposed be hot was warm with the exception of the soups, they were piping hot. Maybe it was the time of day that I came in because I heard good things about this restaurant. I know the first time I was there (when it first opened, it was excellent. The food was hot and delicious). Not on my second and third trip there. I even tried their restaurant on 51st & Bell before they closed. That one was even worse than the one at Metro which is why it may no longer be in business. I don't know why I kept going back. Maybe the buffet looked so tempting and the restaurant was crowded I thought something isn't right or it must be me. I do know if you can catch the dishes as they come out of the kitchen when they come out fresh they are very good.
But this place reminds me of all the other C - rated Chinese buffets in Phoenix. I'm generally not a fan of buffets and Hibachi Grill & Supreme Buffet is nothing special. it is typical of the buffets here, you get what you pay for but the food looks good and they have a lot of choices (a wide selection) so everyone will eventually find something they want to eat there if you can stomached warm - cold food that is supposed to be hot. But it is it's all you can eat.
The last time I went here with my wife I walked around the buffet once, walked around twice... and walked around one last time and NOTHING looked appetizing at all! I ended up having soup because I could see the steam coming from it and knew it would be hot. .
We should've known better, judging from the demographics of the place. I shouldn't have given them additional chances and just got the heck out!
CUSTOMER SERVICE: Is average, they'll do their job like any other buffet restaurant. AMBIANCE: The buffet presentation is very basic, Once you walk in, one side has all the food and kitchen area, the other side is tables and chairs, and booths. FOOD: The food experience was just that- an 'experience. Frankly the health department should really come in and take a look at the food temperatures of the buffet. I am surprised people haven't got sick from food poisoning at this restaurant! CONCLUSION: I'm writing out of disappointment for wasting $$ at this place. One star is way too generous, more like ZERO star.
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