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  • Went looking at a travel on a Sunday, we found something we liked as a family and worked out a deal. We negotiated, credit was pulled on myself and my wife. With a pop up camper for a trade in we where offered a deal of 210-230 a month with zero out of pocket. We all agreed and shook hands and my wife and I went home, emptied out our pop up camper and brought it in for our trade in. We where told financing would call us on Monday or Tuesday to finalize paperwork and schedule orientation and delivery of our 2018 Mallard. It's now Wednesday morning and no paperwork. I called them at 8:30 and got a voicemail, waited an hour and no response. We have a trip booked since February at Zion National park but we have no trailer. So I just drove over there to see what the hold up was. I spoke to a finance manager (I'm leaving all names out, I believe people are good, but sometimes fall in a rut they themselves don't want to be in). He shook my hand and lead me into his office, he had just heard from "the banks" and our "deal" had changed drastically. Now the banks wanted the $3k from my trade in plus another $5k out of pocket plus our term went from 15yrs to 10yrs. So now our monthly payment was $380 a month. I don't know what happened, who is the finance guy on Sunday who offered us the first deal??? I'm a very patient person, I asked for my title to my pop up camper back, also the keys, now to their credit, they didn't hold me hostage, I told them the original deal is the ONLY deal, if that's off the table then I need to leave with my pop up and get ready for my camping trip. They quickly gave me my title, keys, and sent me on my way. My wife and kids and I really liked that trailer, but a $5,000 discrepancy is unacceptable. I did read all the bad reviews on yelp, but really wanted to give them the benefit of proving past Yelpers wrong, oh well, maybe in the future, I'd give them another chance. (The pic was taken on Sunday, oh well) Alfredo
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