Do not let the pretentious look and vibe fool you. This place has great food. And unlike what I've heard from other reviewers, the staff is friendly and willing to help in whatever way necessary. They'll cook it however you want it. They'll add items or hold items if you want. They will go out of their way to make your experience great.
Everything we had was amazing. The shrimp chips and truffle fries were great. Everyone had a different burger - all were outstanding. Even my 5-year-old's kids plain cheeseburger was great.
One caveat... If you're anything like my wife and aren't an adventurist eater, stick to the "build your own burger." You'll get a great burger made how you want it and you won't be disappointed.
If you're in the area, stop by. I'm sure you'll love it.