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| - To start I'm going with three starts because I am a HUGE fan of their pizzas. My bf and I were vacationing in Florida and ate at a mellow mushroom there and we absolutely LOVED everything about it. That being said, I was then visiting family in Arizona and looked up to see if there were any around, I told my family and they agreed to go with me. I was happy to show them something they hadn't tried close to them and something I had enjoyed so much, that being said we stopped at the restaurant after a full day at the waterpark nearby and it was mostly empty.
We got say in a both near the bar area and our waitress was also the bartender. Right away she seemed to have an attitude like she didn't want to deal with our group of 6 & didn't come by to take our order, we had to flag her down. She took our order of two large pizzas in a rush and ran off.When our pizzas came one was messed up and instead of being apologetic, she asked if we would like to try it, one of the kids in our group did not want the spicy sauce on the pizza and therefore did not want it. Even after she tried it. We again had to flag the waitress down because she was too busy, and when we told her that we would need a new pizza she offered to make a small just for the child. Instead of making a whole new pizza for us, if that was the case then she should have taken the large pizza off our bill instead, and just charged us for the small one they made to replace it, since the large was mostly not eaten & it was not what we asked for.
We had to split our bill into two separate ones because we wanted to use a groupon and another coupon we had received in an email, which was fine since most offers are not combinable (not that the fine print on either coupon had said that) we did the smaller bill with cash, it was 6.91$ we gave 10$, and the larger one I put on my card. I had intended to leave her tip on my card and let my cousin have her cash change, but the waitress just pocketed the 2.09$ and did not give us our change back on the cash bill. Which absolutely infuriated me because I had never told her to keep the change. She just grabbed the little black book without a word and gave it back with only my card inside and the slip to sign. Needless to say after that experience I did not leave her an additional tip. I would have liked to speak to a manager but was never offered the chance and never saw one walking around.
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