I was a customer of Pretty Nails for quite some time when they opened. I was very happy with their service and went to them many a time without incident. I was nervous about this post, because I don't like writing bad reviews, but here it goes:
I took my mom here last year for a pedicure. She rarely gets pedicures and is always with me when she does, and this was the only pedicure that she had had in the previous 4 months. She contracted some sort of bacterial infection that her doctors said would have been contracted if she had a pedicure. Basically, several of her toe nails fell off! The whole experience freaked us all out. I, now am super aware of the cleanliness of nail salons and look for salons with rigorous practices in their cleanliness.
I did poke my head in to Pretty nails last month for a quick manicure and to look around. I did notice disinfectant now prominently displayed on all of the pedicure chairs, so I think that there may have been other incidents and they have taken corrective action.