This place is the best bike shop we've ever been too. One, they're open pretty late. Two, they spend all the time in the world with you even if you're not spending the big bucks. They were so nice to my son and got him the parts he really needed. Three, They let my big great dane come in the store. Four, the place is beautiful. Five, they have some really nice merchandise in stock and can pretty much get you whatever you want. And lastly, I was impressed as heck at the young kid that was taking care of us. He was so polite. He knew how to handle himself professionally and spoke very confidently, He was knowledgeable, personable and thorough. I see some not so good reviews here saying the opposite of what I said. Who knows why some have had bad experiences and others have had good ones. But the things I said were good are some of the same exact things that the other good reviews have said so you know there must be some truth to it.