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| - On Sept 17, 2014 I parked at the Jack-in-the-box at Mill Ave and Seventh and entered as customer buying a soda. I was suppose to meet up with a woman that day, but it was going to be across the street, so I left the parking lot on foot. I left my soda clearly visible in the cab of my truck. I knew I wasn't going to be gone that long, so I wasn't too worried. I did notice there was a sign that said you have to be a jack-in-the-box customer to park there, which I was. Unbeknownst to me, there was a different sign on the complete opposite side of where I parked that said you could not leave the property. This sign was nowhere near where I parked. When I returned to my truck, about 60 minutes later, my truck was gone. There was a cabbie there that explained to me what happened. The cabbie was clearly just preying on people that fell victim to the trap, in order to get his cut.
Since my vehicle was being held hostage, and I was dealing with criminals that use color of law as a cover, I had no choice but to pay the $155 ransom they demanded to get my vehicle back in a reasonable time frame. Incidentally, under state law, if you don't have the money when you pick up your car, then they can't hold your vehicle. If they insist on holding your vehicle, you'll want to call the police to mitigate for you.
As is, I will never go into Mill Ave again, it's not safe. I will never visit this particular Jack-in-the-box again. That area has completely lost all my business. Nevertheless, the Jack-in-the-box manager and employees were fairly sympathetic, and even gave me a free drink while I waited. But clearly, they should own their own parking lot and not be contracted with a criminal towing company.
It's common for most people to park somewhere once, and enter multiple establishments in the same area, and then return to where they parked. This is just natural human behavior. It saves you from having to constantly move your vehicle. This experience now makes me wonder whether it's safe to park anywhere.
If you are the owner of this Jack-in-the-Box you should contact me through Yelp. I recommend you do this before I start contacting politicians or filing any law suits. But keep in mind, visiting your restaurant, cost me $155 out of pocket, not to mention the expenses going to and from the towing yard.
Update: As of 9/27/2014 the owner of this jack-in-the-box still has not contacted me. Why? That's simple. He doesn't care about me as customer, and he doesn't care about you either.
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