The pho here is very good, not 5-star excellent, but very good.
My usual go-to when out and about is Pho Kim Long but my office is located very close to Pho Saigon 8, so as a captive audience it certainly satisfies when craving pho for lunch.
The service definitely leaves a lot to be desired in that no dialog is created (at least the times I have been here) and "friendly" isn't an adjective I would use to describe the employees.
That said, I'm not here to make friends, I want to eat soupl. And Pho Saigon 8 provides piping hot, delicious pho in less than 2 mins of putting in your order.