If I could give this store NO STARS I would. It's truly hit and miss with the women associates. The men's department had friendly and helpful service during their Christmas season last year. Even during checkout, first thing in the morning I had only $100 bills. The manager that responded was equally as friendly and customer service was great.
The women's lingerie department and the MAC cosmetics lady with dyed silver hair and clown makeup is another story. The rude girl in the lingerie dept was a flat chested mess. That had a passive aggressive attitude. Saying and doing mean things about having to look for large cup bras. She took in returns instead of waiting on me. What a WITCH.
The snobby clown at the MAC counter should join the circus, not work with the public. That side show freak not only lectured me about recycling lipsticks and she acted like I was trying to steal. Never had this problem before. She didn't have to recycled color I wanted, so I asked if she could suggest another one. You would have thought I asked her for a kidney. She started questioning me like she was annoyed I ask her to think. My mom need an eyebrow pencil and she half-assed helped her.
I left totally insulted. The customer service at this store is hit or miss. Not worth me spending my money there. Especially with MACY'S, SOMA and other specialty stores throughout the plaza.