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  • They came to our house in Estrella for a cleaning, gave a price range variance of $40 or so based on what we said over the phone. Told them we had a large great room and one bedroom to do. The guy called the office when he showed up and then instantly told us it was the higher price. Cleaned the carpets in about 45 minutes. When we asked about two small stains (3 inches) that didn't come out, he said that would have been extra, and was out the door! Would have been nice to know given that we paid about $60 more than the last company we had 6 months prior who also did two additional rooms. Unfortunately we forgot who the previous company was, until we received a post card as a reminder unfortunately 2 weeks too late! We were also expecting an Estrella resident discount as they stated in their local ad. Obviously didn't happen. 2 stars for showing up on time.
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